• About
  • Offices
  • Careers
  • News
  • Students
  • Alumni
  • Payments
Background Image
Bennett Jones Logo 100 Years
  • People
  • Expertise
  • Knowledge
  • Search
  • Menu
  • Search Mobile
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z
View all
Practices
Corporate Litigation Regulatory Tax View all
Industries
Capital Projects Energy Funds & Finance Mining View all
Advisory
Crisis & Risk Management Environmental, Social & Governance (ESG) Governmental Affairs & Public Policy
View Client Work
Insights News Events
New Energy Economy Series COVID-19 Resource Centre Business Law Talks Podcast
Subscribe
Bennett Jones Centennial Menu
People
Practices
Industries
Advisory Services
Client Work
About
Offices
News
Careers
Insights
Law Students
Events
Search
Alumni
Payments
Subscribe

Stay informed on the latest business and legal insights and events.

LinkedIn LinkedIn Twitter Twitter Vimeo Vimeo
 
Blog

CBSA Transforms Client Outreach

August 23, 2013

The Canada Border Services Agency quietly used the summer snooze period to quietly float a transformation of client outreach to importers that were paying attention. In its Customs Notice 13-017, it notified the importing community of its "streamlining efforts" that will eliminate traditional client outreach services (walk-in counter service, seminars, information sessions/workshops, trade show participation) in all but four regions. Trade services (e.g., advance rulings, national customs rulings, trade incentives programs, drawback remissions and voluntary disclosures, as well as compliance verifications) will continue to be provided in only four regions. Commencing April 1, 2013, all of the noted services will be provided only in the following regions: Quebec, Greater Toronto Area, Prairie and Pacific. The Atlantic and Northern Ontario regions no longer provide trade services.

Of course, importers are invited to use the CBSA web site and telephone services for "timely" responses. The CBSA is looking at enhancing its web site and developing self-service tools to provide consistent, accurate and up-to-date information 24/7.

Time will tell, but reducing the personal touch could force many Canadian importers to become more self-reliant, which in turn means ramping up internal compliance skills or becoming reliant on their professional customs compliance advisors. Presumably that is also part of the plan.

PDF Download

Bennett Jones Marks 100 Years of Service and Trust

Related Links

  • Insights
  • Media
  • Subscribe

Recent Posts

Blog

National Indigenous Economic Strategy Rebuilding Indigenous Economies

June 24, 2022
       

Blog

Achieving Net Zero by 2050: The MMV Plan as a Fundamental [...]

June 23, 2022
       

Blog

Anti-Money Laundering Rules Expanded to Include Payment [...]

June 21, 2022
       

Blog

Alberta Court Declines to Extend Limitation Period [...]

June 20, 2022
       

Blog

The Financial Innovation Act: Regulations and Coming [...]

June 20, 2022
       
Bennett Jones Centennial Footer 100 Years
Bennett Jones Centennial Footer 100 Years
About
  • Leadership
  • Diversity
  • Community
  • Innovation
  • Security
  • History
Offices
  • Calgary
  • Edmonton
  • Ottawa
  • Toronto
  • Vancouver
  • New York
Connect
  • Insights
  • News
  • Events
  • Careers
  • Students
  • Alumni
Subscribe

Stay informed on the latest business and legal insights and events.

LinkedIn LinkedIn Twitter Twitter Vimeo Vimeo
© Bennett Jones LLP 2022. All rights reserved.
  • Privacy Policy
  • Disclaimer
  • Terms of Use
Logo Bennett Jones