Technology Learning Specialist

Calgary Office

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Ranked a Best Employer in Canada for 24 years, Bennett Jones is one of Canada’s premier business law firms and home to 500 lawyers and business advisors. With deep experience in complex transactions and litigation matters, and offices in Calgary, Edmonton, Montréal, Ottawa, Toronto, Vancouver and New York, the firm is well equipped to advise businesses and investors with Canadian ventures and connect Canadian businesses and investors with opportunities around the world. Serving clients since 1922, we are proud to be the firm that businesses trust with their most complex legal matters.

We are currently recruiting for the following role in our Calgary office:

Technology Learning Specialist

Learning Program Design & Delivery

  • Develop and deliver engaging technology education sessions tailored to the needs of Firm personnel.
  • Conduct new hire onboarding and continuous learning workshops for staff and lawyers on the Firm’s technology and software applications (both virtual and in-person).
  • Design and maintain high-quality instructional materials, including instructor guides, quick reference sheets, hands-on exercises, and visual aids.

Video Content Creation

  • Produce high-quality, engaging instructional videos, including screen recordings, animations, and real-time video tutorials, to provide on-demand learning opportunities.
  • Organize and maintain a comprehensive digital learning library accessible through the Firm’s Learning Management System (LMS) and intranet.

Innovation & Engagement

  • Collaborate with subject matter experts to understand and communicate the value of technology tools.
  • Gather feedback to identify skill gaps and refine learning materials for maximum impact.
  • Explore innovative learning strategies, such as gamification, microlearning, and e-learning.
  • Stay ahead of technology trends to keep educational programs relevant and effective.

Quality Assurance

  • Test and evaluate new software to assess usability and user impact.
  • Provide insights into system functionality to optimize adoption and efficiency.

Qualifications:

  • 3+ years of experience in technology education, instructional design, or a related role.
  • Familiarity with instructional design models (e.g., ADDIE, SAM).
  • Proficiency in creating and editing instructional videos using content creation tools such as Articulate 360, Captivate, Camtasia, or similar software.
  • Advanced knowledge of MS Office 365, CoPilot, MS Teams, PDF tools, CRM systems, and Document
  • Management Systems.
  • Experience with training and user adoption of GenAI technology.
  • Change Management experience is an asset.
  • Law Firm experience is considered an asset.
  • Demonstrated ability to rapidly adapt to and master new software and technologies.
  • Exceptional communication, presentation, and customer service skills.
  • Strong organizational and project management abilities.
  • Ability to adapt and thrive in a fast-paced, technology-driven environment.

Apply To:

Human Resources
Bennett Jones Services Limited Partnership
4500 Bankers Hall East, 855 – 2 Street SW
Calgary, AB T2P 4K7
E-mail:  hrdeptcal@bennettjones.com

#LI-Hybrid

All offers of employment are conditional upon the satisfactory verification of a Canadian criminal record check.  Determination of the factors that constitute satisfactory verification is within the sole discretion of Bennett Jones.

This position will remain open until a suitable candidate is found.

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The Bennett Jones Story

At Bennett Jones, legal solutions are our starting point. What drives us forward is knowing our clients inside and out—their ambitions, obstacles and success metrics.

For more than a century, we have shaped outcomes that matter in business, in law and in the broader Canadian landscape. And our commitment extends beyond legal matters: we invest deeply in the communities in which we live and work.