Duncan Card is quoted in Law, Technology and Access to Justice on his panel appearance at the Artificial Intelligence in Legal Services summit in London, UK. "Canadian lawyer Duncan Card acknowledged that AI might help with high value commoditised legal services but was not going to do away with the need for individual judgement in anything complicated. He made⁠—but did not labour⁠—a related point. You may need individuals as the ultimate backup⁠—he referred to airline pilots as ‘redundant systems’ but did not suggest that they be removed."