Bennett Jones LLP is a top tier, full service international law firm with offices in Calgary, Toronto, Edmonton, Ottawa, Vancouver and New York. We are proud that Bennett Jones was ranked as a Platinum Level Best Employer in the 2022 "Best Employers in Canada" survey conducted by Kincentric. The firm has also been recognized for 2022 as one of "Alberta's Top 75 Employers" and as a Top Employer for Young People in a study conducted by Mediacorp. The firm has been ranked as one of the top places to work in Canada for 22 consecutive years.

We are currently recruiting for the following role in our Calgary office:

Technology Trainer

Reports To:

Manager, Training and Quality Assurance

Work Schedule:

Monday to Friday, (8:30 am to 4:30 pm). Must be flexible in adjusting hours to accommodate absences, vacation and training requirements.

Essential Functions:

• Design, develop and implement technology training programs to enhance technical skills, productivity and efficiency of all Firm personnel.
• Conduct new hire and continuous learning workshops for staff and lawyers on the Firm's technologies and computer applications.
• Deliver training sessions via various formats such as one on-one coaching, short/targeted micro sessions and multi-day new hire training.
• Conduct sessions virtually and/or on-site.
• Create a positive learning environment to keep participants motivated and engaged.
• Create and maintain effective courseware including Instructor Notes, Quick Reference Sheets, practice exercises, visual aids and e-learning videos.
• Analyze feedback from participants and other sources to enhance training processes, resources and courseware.
• Actively participate in quality assurance testing of new and upgraded software and technologies.
• Develop and maintain a comprehensive knowledge of the Firm’s business applications, processes and workflows.
• Keep up-to-date on emerging technologies and trends to identify continuous improvement opportunities.

Qualifications:

• Minimum 3 years training experience.
• Knowledge of desktop productivity software, including PDF tools, document management systems; advanced knowledge of Microsoft Office Suite (Word, Outlook, PowerPoint, and Excel). Familiarity with time & billing software, template software and numbering macros an asset.
• Exceptional presentation, communication and inter-personal skills.
• Ability to quickly learn new applications and technologies.
• Organized, detail-oriented, self-motivated.
• Able to work effectively both independently and within a team.
• Ability to work in a fast-paced environment and respond to changing priorities.
• Flexible, open-minded and collaborative when working with colleagues and Firm personnel; positive attitude.
• Experience with e-learning is an asset.
• Experience in a legal environment would be an asset.
• Bilingual (English/French) would be an asset.

Apply To:

Human Resources
Bennett Jones Services Limited Partnership
4500 Bankers Hall East, 855 – 2 Street SW
Calgary, AB T2P 4K7
E-mail: hrdeptcal@bennettjones.com
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